Privacy Policy
This overview describes the information used across the marketplace, account, order, and buyback journeys. Only provide information that is requested for the service you are using.
Information you provide
Information may include account and contact details, delivery addresses, order and payment status, support messages, and details about a device submitted for buyback.
- Contact and account information
- Order, delivery, and support information
- Device model, condition, IMEI, or serial information when required
How information is used
Information is used to present the requested journey, keep order or buyback records connected, provide status updates, prevent misuse, and respond to support requests.
Sensitive device identifiers
IMEI and serial numbers identify a specific physical device. They should be requested only where needed for verification, masked in routine views, and limited to authorized operational use.
Questions and choices
Use the contact page for privacy questions or to ask what information is associated with a customer journey. Do not include passwords, payment credentials, or unrelated sensitive information in a support message.